Category Archives: Uncategorized

Twitter for entrepreneurs – the why and the how of growing a following

I was recently asked to talk to a bunch of budding entrepreneurs about how to use Twitter to grow their own personal brands and therefore additional value to their companies.  The presentation talks about the “why” and the “how” to achieve this and includes some very cool stats from other “social CEOs”.

Telling your startup story with .xls vs. ppt

Troy Henikoff is the managing director of TechStars Chicago.  I recently saw him do a great talk outlining the tools and strategies around building your financial models.  Lucky for you, the Techstars team in NYC, where Troy spoke, videotaped the whole thing, but I thought I would pull out a few key points and add a bit of my perspective too.

As entrepreneurs, we all make PPT slides to tell our stories, which is basically required.  These slides get the broad story across and should be used to get prospective investors engaged in the business.  But, the smart investors will quickly want to understand how you plan to run the business, what choices you need to make when and what impact these choices will have on the core metrics of the business.  These choices are best examined and communicated in a set of financial models and they are critical if you are to impress good investors and run a successful business.  Time to study up!

Troy does a masterful job of showing you, through a presentation and example spreadsheets, how to build the models, what assumptions to make, how to challenge these assumptions inside your team and then with investors.

A few key tips;

  • Use Excel vs. Google Spreadsheets.  Excel is more powerful, will allow you to take real snapshots and is “the language of a professional financial world.”

  • Use simple, clear “labels” on your spreadsheets.  This makes is easier for everyone to understand what you are talking about as you move around different sheets.

  • Build the models yourself – you need to understand your business, how the model works, what are key assumptions, when you need more cash…you can get help in structure so it meets standards, but know your own model.

  • The most important number on the model — revenue.  To create long-term sustainability, you must be growing revenue, preferably quickly.

  • Know how to take an investor through your model in a way that is concise, clear and methodical.  This will instill confidence and build a solid foundation for working together.

  • The one thing you know about your model is that it’s wrong, you’re just not sure where, yet. Your job is to make it and then find the things that are incorrect as you keep running the business by comparing the model to actual, usually on a monthly basis.

Troy does such a good job on the slides and the presentation, I won’t try and cover all the points, but I highly encourage you to download the docs and watch the full video.  It will be worth it.

Full video is here – https://techstars.wistia.com/medias/qqh2rt9v7w (multiple segments, so keep watching)

Copy of presentation and sample docs are here – https://www.dropbox.com/sh/wyvknlpf0i2myzw/AABH4wDZD1qeq2rtPzxaSKina?dl=0

Changing context creates new learning

Last week, I participated in The Meeting in Aspen, CO.  I was invited by my good friend Christopher Jerard who is former editor of Freeskier Magazine, Rival IQ customer and all-around good dude working with some amazing clients in action sports.  The event, held annually for the last 10 years, is about getting smart people from the ski and snow sports industry together to compare notes, learn from each other and plot a course for the future.

The event was fun for me because I don’t know the industry, the players or the issues despite an occasional trip up a chairlift.  I did a talk about “Learning from your Competition” which included my background in sailing, the 2013 America’s Cup, current work in marketing analytics and some future scenarios around quantified self.   It was fun to try and bring a fresh perspective and at the same time make my experience relevant considering my affinity for the liquid vs. crystalline form of H2O. I hope the group took a few things away from the talk including the ideas around “build– measure — learn” and measuring “me vs. me, me vs. the competition and me vs. best in class”.

After my talk, I had the chance to meet lots of great and inspiring people including Chris Davenport who, after doing some amazing skiing is working on climate change with Protect Our Winters and Jeremy Jones (also involved with POW) who was showing off his latest movie Higher.  These guys were seriously inspiring on so many levels and I was blown away by their accomplishments.

I also had the chance to talk with Chris and Rob from Outside about their recent work and was especially excited about their upcoming Volvo Ocean Race coverage.  Chatted with guys from X Games, GoPro and other major brands to learn how they are producing and promoting such amazing content across lots of different channels.  We also hang out with Troy and his group from Resqwater (very cool chemistry lesson) which might just end up being the next drink sensation!  Finally, Deric and the crew at Aspen Snowmass organized a great mountain bike ride on the new trails up behind the airport.  Let’s just say that living at sea level vs. altitude creates a disadvantage and I got totally smoked on all the climbs but it was beautiful and fun.

I learned a lot, made a set of connections that challenged my thinking and gave me new perspective on many things including the limits of human performance.  I hope I get more invites to unexpected places to keep learning from smart and inspiring people.  Thanks for having me!

Your best team is a blend of fit, skills and domain expertise (in that order)

Finding the right team members (2)

Building your startup team is the most important thing you’ll do in the life of your company.  The team includes the people who work on it every day as well as your advisors, investors and in certain cases, partners.  At Rival IQ, we are hiring for a marketing leader and another developer to add to our team, so I have been thinking about the best approach and I believe it’s a blend of fit, skills and experience, in that order.

Fit – Doing a startup is hard with tons of stress, long hours and a million decisions. Finding people who have similar value systems, approaches to living and problem solving is critical.  There are no absolute right answers on fit.   Different people fit into different situations and many great people will not fit your culture.   I suggest creating 3-5 statements or philosophies about the company that attempt to define you and your culture and therefore better assess fit.  My friend, Rand Fishkin, at Moz has created this Tagfee, which pretty clearly articulates what they care about.  Bart Lorang at Full Contact openly expresses things they value, some of it illustrated in his post about “paid, paid vacation“. At Rival IQ, we are developing our own culture using phrases like “freedom with responsibility” (self-motivated),  “data drives decisions” (analytical and specific), “everyone has a voice”(respectful and opinionated), “a team that works out, works out” (healthy) and “it takes a village” (family, friends and community matter) and correspondingly we can approach “fit” for new people. As a founding team, you should also determine bigger issues like “what does success look like” (lots of impact, lots of money, building a big company, building a fun company…) as this will determine fit for potential team members and drive much of your ongoing decisions.  Write it down, evolve it (I suggest quarterly or with a funding milestone) and test your culture with people you think you want to hire and make sure they fit while at the same time really understanding your own company.

Skills – Every company has a set of goals and tactics they need to employ to achieve them.  Skills are how you get shit done.  Time also usually equates to more skill as people get better as they practice.  Think hard about what needs to be done and what critical skills are required.  Hire for these.  Also, hire for people who can demonstrate the acquisition of new skills (learners).  “What did you learn over the last year?” “What do you want to learn in the next 6 or 12 months?” are good questions to test for this.  The best people come with demonstrated, quantifiable skills but are very good acquiring new ones.  Map your skills into the business needs for the next 3-12 months and fit it into the puzzle of what you already have on the existing team and don’t overweight into one category.  Skills, of which learning is one, are second to fit in importance.

Domain experience – Most valuable industries are moving fast so deep industry knowledge can be as much a curse (these are all the ways this won’t work) as they are a blessing (here’s how we can work the system to our advantage). The key is to find people who don’t overweigh their domain experience and take from it the opportunities to lead and re-invent. Also, as you move more toward B2B or complex selling or PR/marketing where industry connections and relationships are important and take a long time to foster, the value of domain experience is higher, but still falls behind fit and skills.  If you are hiring someone for experience, work hard to see how their connections translate directly to the things you need to achieve (usually customers, partners or other people).  If the line is not clear, run away.

This approach of blending fit, skills and domain experience applies to your advisors (I recommend 2-3) and investors too.   Some investors want you to be frugal, others spend like crazy.  Some want you to focus on people and systems, others not so much.  Some care more about the technology, some the customers, some the growth.  Some are happy with an early exit; most want only a home run.  Some will want you to work 100 hours/week while others think it’s a long haul and you need to stay fresh, happy and rested.  Like fit, there are no “right” answers here, just different ones, but if you end up with mis-matched values and expectations you will spend more time fighting than building the business.  Brad Feld and Steve Hall were investors in my last company and we all really “fit” so building the business together was fun, rewarding, stimulating and very productive.

Hiring and building a team is an art and takes time.  Start hiring early, before you need people, by defining your values and finding the people who fit, who have the core skills to do what needs to get done.  Focus on fit, skills and domain, in that order!